Last Updated on: April 24,2012
Your privacy is very important to us, therefore our policy is to respect and protect
your privacy to the extent that you share information with us. This Syncfusion Online
use our website. You can browse through most of our website without giving us any
information about yourself, but there are certain areas of our site, for example
the online technical support area, for which we do need information from you. Therefore,
Does Syncfusion ask for personal information?
We do not ask for personal information if you simply choose to browse our website,
but we do ask for such information if you request information from us. Personal
information may include your name, mailing address, and/or email address. We will
ask for additional personal information in the event that you download our products,
request services, or contact sales support. Such other personal information may
include your company name, job title and department, telephone and facsimile numbers.
When ordering products or services, you may be asked to provide a credit card number.
Syncfusion collects your personal information in order to record and support your
participation in the activities you select. If you subscribe to a service or register
a product, for example, the information is used to register your rights, if any,
to technical support or other benefits that may be made available to registered
users. As another example, if you enter a contest, information is collected to qualify
your entry and so that we may contact you regarding the contest or prize awards.
Your personal information is also used to keep you informed about product upgrades,
special offers, and other products and services of Syncfusion.
Will Syncfusion disclose any of my personal information?
Syncfusion will not disclose any of your personal information, except as described
below, or when we believe in good faith that the law requires it, or to protect
the rights or property of Syncfusion or others. If compelled by law to divulge your
personal information to comply with laws or regulations of a governmental or regulatory
body or in response to a valid subpoena, warrant, or order or to protect the rights
of Syncfusion or others, Syncfusion will use its best business judgment to minimize
such compelled disclosures.
Syncfusion does disclose aggregated user statistics and demographic information
(for example, the geographic spread of our customer inquiries) in order to describe
our services to prospective partners, advertisers, and other third parties, and
for other lawful purposes. If and/or when we do match user information, we endeavor
to keep personal information confidential from those third parties.
Syncfusion collects your information in order to record and support your participation
in the activities you select. If you subscribe to a service or register a product,
for example, the information is used to register your rights, if any, to technical
support or other benefits that may be made available to registered users. As another
example, if you enter a contest, information is collected to qualify the entry and
contact you regarding the contest or prize awards. Your Personal Information is
also used to keep you informed about product upgrades, special offers, and other
products and services of Syncfusion.
Additionally, if you make a purchase from our website, the information obtained
during your visit to these parts of our website, and the information that you give
such as your credit card number and contact information, is provided to our credit
card service provider. Our credit card service provider has its own separate privacy
and data collection policy, and Syncfusion has no responsibility or liability for
such third party policies.
How does Syncfusion use my personal information?
Syncfusion’s goal in collecting personal information is to provide you, the user,
with a personalized web experience, and our business partners with an efficient
means to reach the right audience. By knowing a little about you, Syncfusion is
able to deliver more relevant website content, and hence better service, to you.
Syncfusion uses your personal information to:
- Make it easier for you to use the areas of our site, like the technical support
- Enable you to track the status of your technical support incidents.
- Enable you to post messages in our technical support forums.
- Help us maintain and retrieve information regarding the status of your product or
- Send you information regarding product updates and special offers. Note that by
initially providing us with your personal information, you are agreeing to receive
such information. You do have the option of unsubscribing from receiving further
- Send you information on product updates (if you are a customer). If you use our
support system we will send you e-mail updates when your incident has been updated
by our support personnel.
Personal Information that you provide resides on a secure server and is only accessible
to selected Syncfusion personnel and contractors via password. Since this information
is not accessible by you, you will not be asked to select a password in order to
view or modify such information. In the interest of providing better service to
its customers, Syncfusion uses resellers and other partners to provide certain marketing,
sales, and support services to our customers. By submitting your personal information
to Syncfusion, you understand and agree that Syncfusion may allow its resellers
and other partners to access a portion of your personal information (contact information
only) for the purpose of providing you with marketing, sales, and support services.
Syncfusion will not share any demographic or payment information with any third
The personal information that you provide in connection with registering yourself
as a user of Syncfusion products or services or registering a Syncfusion product
is classified as Registration Information. Registration Information is protected
in several ways. Access by you to your Registration Information is available through
a password and unique customer ID selected by you. This password is encrypted. We
recommend that you do not divulge your password to anyone. In addition, your Registration
Information resides on a secure server that only selected Syncfusion personnel and
contractors have access to via password. Syncfusion encrypts your Personal Information
and thereby strives to prevent unauthorized parties from viewing such information
when it is transmitted to Syncfusion.
How do I update or change my privacy preferences?
You may access and correct your personal information and privacy preferences at
any time. This may be done by logging in to our support system at
and selecting the 'Edit My Account' option.
Will Syncfusion use my information for direct mailing or email mailings?
You may browse our website as you wish, and you will remain an anonymous user until
you fill out one of our lead capture forms or otherwise provide your email address
to us. We may send you promotional emails about our various products and
services, or other products and services we feel may be of interest to you. Unless
you specifically opt-out of receiving promotional emails from our business partners
(see paragraph above), you may receive mailings from our business partners as well.
Each such mailing, whether direct or by email, will include instructions for removing
your name from this distribution list. In the case of email mailings, this means
a link in the email that you can use to opt-out of future mailings. All such mailings
will originate from Syncfusion or one of Syncfusion’s business partners, and each
such mailing will clearly identify the source of the mailing. Emails sent from Syncfusion
include a link allowing you to unsubscribe from receiving further emails.
but this information is not used to identify you personally.
You will remain an anonymous user until you fill out one of our lead capture forms,
at which time your information will be used by our marketing department. Our lead
capture form is clearly identified as such.
(stored on our computers) in order to deliver to you better and more personalized
service by presenting information that we believe you may be interested in. This
cookie is created by your web browser when you register with us at our website.
- Cookies may also used to estimate the size of our visitor base. Each web browser
that accesses our website is given a unique cookie which is then used to determine
repeat usage versus initial usage.
- We use Google Analytics to conduct anonymous web traffic analysis for our
ever collected or analyzed by this service.
- We collect IP addresses for the purposes of system administration and security only.
Our web servers automatically log the IP/Internet address of your computer, but
this information is not used to identify you personally.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose personal information
online, such as in a discussion forum or through email or in a chat room, that information
can be collected and used by others. In short, if you post personal information
online that is accessible to the public, you may receive unsolicited messages from
other parties in return. Please note that any information you post to a public bulletin
board or chat room, such as the Syncfusion User to User Forums (the "Forums"), is
available to all persons accessing that location. Your e-mail address would then
be available to all persons accessing the Forums. The content of these messages
and posts do not constitute the opinions of Syncfusion, but are expressly those
of the online community members and their guests. Syncfusion makes no claims of
agreement or disagreement with the opinions expressed online. We seek to maintain
a dignified and business-like environment in these discussion areas, and will remove
those posts that we deem to be unacceptable.
Furthermore, while we strive to protect your personal information, Syncfusion cannot
ensure or warrant the security of any information you transmit to us. Therefore,
you agree that you do so at your own risk and you assume any associated liabilities.
In addition, if you access any third party website through a link from our website,
the privacy and data collection practices of those third parties will apply and
Syncfusion assumes and has no responsibility or liability for the policies and practices
of such third parties. We tell you this to make it clear that you are solely responsible
for maintaining the secrecy of your passwords and any account or personal information
when you visit any website. Syncfusion stands behind its privacy policies and practices,
but does not make any representations or warranties regarding our website or any
third party websites.
direct notice to you; however, we will post the most recent revision date in connection
with respect to your personal information, or you have other related inquiries or
concerns, you may write to Syncfusion at email@example.com.
, or you may contact us in writing or by telephone at:
2501 Aerial Center Parkway, Suite 200
Morrisville, NC 27560